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You are here: Knowledge Base > Lightspace Play > Wall

Lightspace - During tile layout, it is not making the correct pattern and I can't walk the entire floor
While you are in the Admin section, exit from the floor layout and select the surface tab. Make sure your orientation is set to 0 degrees. If it is not, select 0 degrees and save it. Go back to tile

Lightspace - How do I clean my Lightspace?
Cleaning We suggest maintaining and cleaning your Play floor on a regular basis. Vinyl Cover The best way to clean your vinyl is by using a non harsh floor cleaner and water combination along

Lightspace - How do I control the volume in the game cabinet?
Exit Lightspace Play. At the desktop, Go to Start, Control Panel, Sounds and Audio Devices. Adjust volume control by using the slider for device volume. function printit(){ if (window.print) { w

Lightspace - How do I swap out a tile?
Swapping Tiles If the time comes where there is a problem with one specific tile and the tile needs to be replaced follow the steps below: Removing Tile 1. Disconnect Power to the surface and Game Ca

Lightspace - How do I tell if the computer is recognizing the media converter?
Exit Lightspace Play. At the desktop, Go to Start, All Programs, Accessories, Command Prompt. At the command prompt type in: ipconfig. You should see that there is a connection with the following IP a

Lightspace - I am pressing the buttons on the touch screen and it is not responding properly
The touch screen must be calibrated. See the Play User Manual for calibration. function printit(){ if (window.print) { window.print() ; } else { var WebBrowser = ' '; document.body.insertAd

Lightspace - I am tightening the Torx screw and it will not tighten
Make sure there is a power link in that position and it is orientated properly. If the alignment is correct and the Torx or the Power Connecter are stripped you will need to replace both components.

Lightspace - I turned the power ON and none or some of the tiles light up
If the entire floor does not light up then check to make sure the power cables are connected properly. If you have one or more tiles that do not light up and the power cables are connected properly, t

Lightspace - I turned the power on to the game cabinet and nothing has happened
When you apply power to the game cabinet the computer does not automatically turn on. You must physically press the power button on the computer. function printit(){ if (window.print) { window

Lightspace - The game cabinet is working properly but the floor is not responding
� Is there power to all the components in the game cabinet? � Is the data cable connected properly from the media converter to the floor? � Is there a terminator on the media converter and last

Lightspace - There is sound coming out of the game cabinet but there is no voice
Exit Lightspace Play. At the desktop, Go to Start, Control Panel, Sounds and Audio Devices. Under Device Volume select Advanced. In the wave column, move the all the way to the RIGHT under Balance. If

Lightspace - Upgrading the Lightspace Software.
First download these two .exe files. The first file is the 3.0 play software. You will want to install this first. The second file is the games for the new software. Lightspace Play 3.0: Play_I

Lightspace Wall - How do I do a tile layout after I have replaced a tile?
Exit the Program After turning on the system, go into the admin screen. We need to exit out of the program, so click the "Exit LP" at the bottom right on the screen. Click "Save First" or "